Sales Support Specialist (Dallas Center, Iowa)
Stine Seed Company, a privately held growing national seed company, is looking to add a Sales Support Specialist at its Dallas Center, Iowa campus. This is an excellent opportunity for the right candidate to grow with one of the industry’s most respected corn and soybean seed companies.
The candidate selected will become part of a team that is tasked with providing support for approximately 250 outside sales representatives. This is a full-time position reporting to the Sales Support Customer Service Team Leader.
Qualified candidates should be hard-working and dedicated to providing a high level of customer service.
Stine offers competitive pay, health/dental/vision insurance and retirement benefits.
- Understand the goals and objectives of the sales division
- Provide internal support for a team of outside sales professionals via telephone, email and in person
- Serve as the ‘office champion’ for outside sales representatives
- Understand the seasonality of the workflow
- Assist with processing orders, cancellations and other activities as directed by sales representatives to keep accounts current
- Work with Stine’s grower finance program through John Deere Financial
- Investigate account issues with a focus on seeking resolution in a timely fashion
- Maintenance of account records and files, both electronic and paper
- Provide support for the sales & marketing leadership team
- Some general phone answering is required
- Other activities as directed
- Self-motivated, dependable, empathetic and organized individual with good written and verbal communication skills
- Committed to working toward shared goals, problem-solving and providing a consistently high level of customer service in a fast-paced, high-volume work environment
- Great attitude and a passion for service
- Basic keyboard/PC data entry skills required; Knowledge of PC-based applications (such as Microsoft Office) is a plus
- Minimum 2 years professional work experience
- High school diploma or GED equivalent is required
Stine Seed Company
ATTN: Renae Schmidt
22555 Laredo Trail
Adel, IA 50003
Or email to email@example.com and reference "Sales Support Specialist." Attached resumes formatted in either Microsoft Word or Adobe Acrobat are acceptable.